Pharmaxo Healthcare Reviews.

Rated 4.66/5 based on 242 patient reviews

All reviews of Pharmaxo Healthcare found on this page have been collected from our 2023 Patient Survey.

Rated 4.66/5 based on 260 patient reviews

Fantastic services and brilliant phone help.

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The phone service staff have been excellent in accommodating contact method requests.

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I have been very impressed with the efficiency of the company. I can always contact staff with any questions and will be called back if necessary.

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The nurses were amazing.Really supportive and understanding. My nurse had a “bed side” manner that was exceptional. Very kind nurse.

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Have a nurse calling every three weeks to give me emmunotherapy Emily my nurse is wonderful nothing is too much. Very very caring me & my family call her angel.

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The Pharmaxo Homecare service is excellent + so convenient as my hospital is 45mins drive away. My current nurse feels like a friend!!

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Excellent service. The personal on the phone is always very polite and helpful.

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Phone calls to arrange delivery have always been friendly and helpful and delivery has always been punctual.

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The service provision is excellent with courteous staff on the phone and my email.

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Phone calls to arrange delivery have always been friendly and helpful and delivery has always been punctual.

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Excellent customer service.

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Initial telephone consultation was professional, friendly and helpful.

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So refreshing that the customer contact team are well informed, professional, have facts to hand and sound engaged polite on phone. Very impressed.

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Excellent service, customer services is top notch, very friendly in the company and delivery people.

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The phone call before, to arrange a suitable time for delivery, was super helpful!

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I always receive a call in advance to arrange a delivery and the support team friendly and helpful.

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Your telephone staff are amazing. Supportive and email responses arrive quickly. For which I am thankful. I am blessed to have never had a bad experience with Pharmaxo.

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Have no issues with any of the service call centre persons are very helpful.

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Excellent service, the staff are so friendly, polite and helpful. Nothing is too much trouble for them. Fabulous!

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Fantastic support and service. Very happy. Wish all of life could run this smoothly. Great service. Wonderful communication. Very well organised. Thank you so much.

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I cannot fault this service at all, there is always someone available to help if you have any issues , if they can’t sort it at the time someone always rings you back with an answer , very helpful and polite staff. Plus, very cheerful delivery men . Such a good service from start to finish

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No complaints at all, the service provided is excellent from the telephone operators to the delivery team.

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Excellent service all round polite professional and lovely mannered staff.

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I am extremely benefited, with the treatment offered have got a new life. I really do not have any words to thank all of you 🙏. Really appreciate from bottom of my heart the service and help you offer. Very prompt and punctual provision of the treatment. Thank you so much.

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Very happy with the service.

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My medication has been delivered on time always.

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All is great, very helpful polite staff .

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“It’s a great service. They know I don’t like to be contacted and trust me to message them when I need medication.

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Very good service and excellent quality staff.

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The Pharmaxo team are very friendly, helpful and efficient. If there are any problems with my meds they always go above and beyond to help it. I feel very comfortable knowing they are always so competent. I can not praise them enough in my experience.

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I really appreciate the service, that someone rings from Pharmaxo every couple of months to organise a delivery of my essential immunosuppressive medicines. Thank You.

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Homecare service save me time and money as I still work full-time, I arrange for my delivery to be delivered when my wife works from home.

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Pharmaxo is very good and I like the service.

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Service is really good. I receive all medications on time.

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Very professional and caring. Focused on personalised care needs.

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I’m very happy your service.

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Very good service professional.

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Excellent at the moment…Very polite professional person delivery.

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Always a friendly call to arrange delivery, and medication arrives as advised.

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Great service. The Pharmaxo team on the phones are always incredibly professional, polite and helpful. No issues at all. Thank you.

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Everything is truly amazing from the service provided by Pharmaxo.

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Excellent, efficient, easy to use service

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I like the fact that you can specify a morning or afternoon delivery time.

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Makes getting treatment a million times easier.

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So far I cannot complain, every aspect of the service has been perfect.

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I am extremely satisfied with every aspect of the service provided by your company. I have only been a patient with your company since August of this year and the level of service received is outstanding and far better than any other provider I have been with previously. This is so important when we have so many other things to remember. It is refreshing not to have to chase for medication! Your company is very organised and professional. I am a very happy patient, so thankyou!

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I have always been repeatedly satisfied with the service provided by your company.

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I couldn’t ask for better service. Always rely on the great communication about my medication and deliveries. I can ask anything and get a friendly response. Very grateful.

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A very good, prompt, efficient and helpful service. Saving me the journey to and from the hospital each week any queries I had during my treatments were handled quickly

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The service I receive has been brilliant from friendly telephone staff to the delivery people.

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The service I have received has been outstanding and I cannot fault anything my nurse is precise , Always on time, most professional and chatty. Takes her time. I’m so grateful to receive this level of care.

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Fine as it is. So thankful for the service. It’s first class in every way.

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Easer to book online deliveries.

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I am happy with the home service the nurses are friendly helpful and professional, and usually on time.

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I haven’t got any complaints regarding my nurses or delivery on of my medication. All lovely people and efficient.

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I receive an excellent all round service from Pharmaxo. The staff are extremely pleasant and helpful. Having been in my position for over 10 years and received the delivery service from a couple of other companies Pharmaxo’s service is far superior to the other companies.

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I am really pleased with the homecare team that support me.

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My medication has been delivered on time always.

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Rather than having to contact Pharmaxo, they contact me when my next supply is due. Excellent, service.

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Delivery of medication and Pharmaxo contact with Rheumatology in Nottingham has been excellent.

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I think the telephone team are amazing, they always are very kind and curious, a credit to your team, same has every delivery driver that’s ever delivered my needles, thank you so much.

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The nurse I have now is brilliant great injection technique.

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Very satisfied overall.

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Extremely well managed service.

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Overall I find Pharmaxo excellent for delivery & nursing. Cannot fault. Thank you.

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Excellent efficient service.

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I wish you I could get all my meds from you, its very easy and stress free with the support for the team.

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Very happy no negative thoughts.

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Over all I’m extremely grateful and happy with all professionals involved in my care.

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All is great, very helpful polite staff.

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Don’t feel any more can be done great service already.

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I wouldn’t change a thing. Great service provided.

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Perfect service in every regard.

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My opinions is about home care services. Home care services are good for patients treatment in home. Patients are feeling confident and comfortable and relaxed. It’s a good idea for home care services. 🙂

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I just want to say they always on time and very helpful and friendly and understanding and work around my working hours.

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I have no suggested other than to continue your great service. I have never had any issues with ordering, delivery or collection of sharps bin. Friendly and helpful staff on the phone lines.

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Supportive care with listening ears.

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No comments just Thank you.

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Iam very satisfied with the service and have no suggestions to better the service.

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I find Pharmaxo consistently an excellent service, thank you all for making it a pleasure to deal with.

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Everything is fine and don’t require fixing.

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I’m very happy with the service provided and won’t need any changes at the present time.

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Very good service no faults at all. Well done team.

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Absolutely brilliant.

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I have always been happy with the service. The service has always been punctual and the staff efficient and friendly. Can’t think of any specific improvements at the moment.

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Everything goes like clockwork. From arranging the date and time, to the pre appointment call, to the arrangement of the medication delivery to the punctuality and professionalism of the nurses is like a well oiled machine.

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The Pharmaxo team are very friendly, helpful and efficient. If there are any problems with my meds they always go above and beyond to help it. I feel very comfortable knowing they are always so competent. I can not praise them enough in my experience.

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I’m more than happy with the support I have been given. The professional service from not only the booking team but the delivery drivers are so polite and always on time.

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The service is very good, arrangements for delivery and contact with staff is very good.

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I really appreciate the service, that someone rings from Pharmaxo every couple of months to organise a delivery of my essential immunosuppressive medicines. Thank You.

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Always an excellent service. Thank you.

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Very pleased, excellent service to the door. Always on hand.

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Always very friendly and helpful on the phone and with delivery.

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Pharmaxo is very good and I like the service.

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I’m overall happy with the service I receive.

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Very satisfied with the service provided.

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Fully acceptable. Well done.

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I really have no suggestions as I have received excellent service.

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Excellent service, the staff are so friendly, polite and helpful. Nothing is too much trouble for them. Fabulous!

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The pharmaco telephone team ate always extremely polite and helpful and go out of their way to accommodate with a delivery time that suits and the deliveries have always been on time.

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10/10 for everything. The people I speak to on the phone are amazing, the delivery drivers are amazing! Everyone is always so kind and helpful.

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Really pleased with everything connected to me and this medication. Perfect service from all concerned. Many thanks.

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